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and Pastoral Team

We understand that being away from home can be a very big step for both parent and child and, as a result, we want to ensure that all students feel at home throughout their time at Concord. We ensure that all students feel safe and cared for whilst in our charge and we pride ourselves on the care of students, following our robust safeguarding policies and procedures.

Concord has a Safeguarding Policy in line with the UK Government statutory guidance and it is reviewed regularly. Our Safeguarding Team deal with all issues relating to student welfare from homesickness to health and wellbeing. The team work with other staff (teachers, boarding parents, activity staff, domestic staff) to monitor students closely, and intervene quickly to provide appropriate care. This may be a buddy system, a talking service such as independent listener or counsellor, or a referral to the medical team.

Students are issued with an electronic ID badge on arrival and are required to register electronically at key points throughout the day.  Our Safeguarding Team can quickly locate students who have not registered for lessons.  They can also monitor that students are attending meal times.

Students aged 10 – 12 on the junior programme have the additional support of a team of Activity Assistants and are expected to register at regular times outside of lesson & mealtimes (evenings and weekends).

Students aged 10 – 12 are supervised for all excursions by a teacher with a group ratio of 1 teacher:6 students.

Students aged 13+ are unsupervised for all excursions (unless notified otherwise on relevant supervision form) but must check in at a meeting point at designated times throughout the trip and must remain in a minimum student group size of 4.

We have a purpose built Medical Centre with a team of qualified nurses who:

  • facilitate the access to medication
  • administer UK medication only
  • help any student feeling unwell
  • provide first aid

Whilst there is no charge to be seen by the College nurse, there may be charges incurred by students from certain countries for NHS hospital treatment.  We provide insurance for all students (travel & medical) but recommend this is checked before travelling to ensure it meets individual requirements.

We have a dedicated Security Team who ensure the campus is a safe and secure place to live and study with our extensive CCTV system monitored regularly.  Security personnel check all visitors in and out of campus from our custom gate house.