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Cancellation

& Refund Policy

1.1       In the event the Parent wants to cancel a confirmed place, written notice (via e-mail) will be required. The cancellation will take effect from the day the written notice is received by the Summer School and the following charges will apply.

1.2       Cancellation due to visa refusal: If a visa application is rejected and the Summer School receives written evidence at least 45 days prior to arrival, the Summer School will refund the fees received in full, less an administrative fee of 150 GBP. Where we receive this evidence, the refund will be paid no later than 28 working days of the Parent confirming the refund method and following validation checks by the Accounts office. If written evidence of a refusal is received less than 45 days prior to arrival then the refund will be paid less the 500 GBP deposit payment.

1.3       Cancelled more than 45 days prior to the course start date: All fees will be refunded less 500 GBP.

1.4       Cancelled less than 45 days prior to the course start date: No refund will be made but all fees can be transferred towards another summer course for the same Student (or sibling or friend) for the following year only. An administration charge of 150 GBP will be payable for this transfer.

1.5       Refunds: When it has been confirmed that a refund is applicable, the Concord College Accounts Office will aim to make this payment no later than 28 working days after receiving all the information necessary and carrying out validation checks, to make the payment.

1.6       Force Majeure: An event beyond the reasonable control of the parties to this agreement is a Force Majeure Event. Such events include but are not limited to any worldwide event or act of God (such as war, disease outbreak, natural disaster, or terrorist attack). The Summer School reserves the right to cancel a course or programme in the case of such an event and the Parent understands that:

  • If the Summer School is prevented from or delayed in carrying out its obligations by a Force Majeure Event, it shall at once notify the Parent by email and shall be excused from performing its obligations while the Force Majeure Event continues.
  • The Summer School may give the Parent the choice of the Student attending the next available Summer School course, if eligible, as an alternative to cancelling the course. The Parent will be under no obligation, however, to accept the Student’s attendance on a different Summer School course or programme and can opt for a full refund of fees paid including deposit.
Document Owner Summer School
Reviewed in June 2021
Approved by/date KQ/15-06-2021
Next review June 2022
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